Free Shipping on all orders above $150 for all service areas. Use coupon code : MIX to get 15% OFF on all orders.

Shipping Process & Policy

We aim to ship out all orders within 48-72 hours pending availability and verification of payment.

We use Canada Post as the primary for all shipping, therefore our parcel tracking, shipping, & delivery times are subject to Canada Post requirements. For more information please follow the link:
Compare our domestic shipping services | Business | Canada Post (canadapost-postescanada.ca)

Shipping Delivery Projected Durations – Guideline.

The following table can be used as a guideline of projected shipping times, based on normal delivery conditions (business days). These are subject to change at any time without notice as per Canada Post standards & policies.

Distance Local Regional(Provincial) National International(USA)
Type Regular Expedited Xpress Regular Expedited Xpress Regular Expedited Xpress Regular Expedited Xpress
Arrival Date (Business Days) Up to 3 Days 2 Days Up to 2 Days Up to 6 Days Up to 4 Days Up to 2 Days Up to 10 Days Up to 8 Days Up to 3 Days Up to 14 Days Up to 8 Days Up to 5 Days

Need it Faster… No Problem! You may also choose to pick up your purchase in store. Just select the local pick-up option at checkout, and we'll contact you when it's ready for pick up. Subject to store hours.

Please Note

  • Delivery times for International (USA) may be delayed due to factors not within Rose & Pearl or Canada Post span of control. For additional information regarding International (USA) or other countries, please visit Canada Post:
    Compare international shipping services | Business | Canada Post (canadapost-postescanada.ca)
  • All delivery times may be delayed during the Holiday season, or due to Covid-19, as well as during any postal strikes.
  • Due to high volume during sales, you may experience a 3-5 business day delay in your order being filled.
  • We reserve the right to cancel and void or refund payment for any order at any time, and for any reason.

If you have any questions regarding shipping, please email us at kassondra@rosepearl.ca or call (403) 715-4820

Shipping Details

Measurements: Centimeters (cm), Weight – Kilograms (kg)

Scale: 1 inch = 2.5 cm , 1 kg = 2.2 lbs, 1 kg = 1000 grams

Instruction

  • When entering the specific product shipping details, choose the package/box dimensions (below) that the product will safely fit into including its packing protection/bubble wrap.
  • Ensure the product was weighed in kgs and enter the (rounded up) value.
  • XS & S package sizes are the envelopes M can be the mail bags or small box.
Box/Package Sizes

Extra Small (XS)

L W H  
21 10 2.5 (8.5”x4”x1”)

Small (S)

L W H  
31 22 10 (12”x8.5”x4”)

Medium (M)

L W H  
36 26 14 (14”x10”x5.5”)

Large (L)

L W H  
40 40 30 (16”x16”x12”)
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